Description

What are the Common Business Challenges in these days? • Trust and Transparency • Callers are unable to establish the trust in communication • Better Call Efficiency • Enterprises get better efficiency and productivity per call Identification • Customer is unable to identify the caller and brand • Connect with Customer • Customer is unaware of the purpose behind the incoming call What are we Solving? Business-side expectation when calling customers Customer-side reality up to 70% business calls are rejected or missed ▪Immediate attention from the customer ▪ Customer identifies the brand ▪ Better efficiencies & communication ▪ Avoid negative feedback ▪Who is calling me? ▪ Is it relevant/worth my time? ▪ Can I trust the caller? ▪ Is it safe? What if it’s a fake identity? Major Advantages with our services- # Let your customers know it's you with Verified Business and Green Badge # Add trust and safety. As your display name is non-editable to avoid Spoofing # Let your customers know why you are calling them- Can mention the reason to call to increase CPR # Get a fair shot even when marked as spam- Only get a small capsule in red colour and can remove it by using smartly. # Rich insights to better achieve your calling objectives- Dashboard gives various parameters to plan calling campaign (see the attachment) # Improved Call Efficiency- (see the attachment) # Enhanced number management & detail insights on calling workflow- Number groups for dedicated processes, Better number management etc. # Stand out from the clutter with Video Caller ID- can use your products and services videos or creative during calls. Give more marketing impressions # Uplift your calling ROI with ‘call me back.’- It help to reduce customer irritation and avoid multiple calls to same client for follow up # Listen to the voice of your customers- Can take Survey or feedback for internal consumption # Priority Caller ID- Exclusively for calls made by businesses that are extremely important for the end user & is time sensitive Please contact us for more details and commercials. Looking forward for positive and prompt responses from your side.