Smartflo Win Case for A Real Estate Company

We have closed 40 Channels Smartflo Order for a well-known Real Estate Company who is known for its unique and high-quality residential projects, including apartments, row houses and twin bungalows in PCMC and Pune. It has over 100 acres of new and upcoming residential and commercial complexes in PCMC and Pune.

Use case for this Industry is:

1. Make and receive calls from Clients
2. Auto Dialer based calling to improve Agent Productivity
3. Lead assignment to respective Agent
4.  Sticky Agent so that call to come to the same agent who had earlier communication with clients
5. Flexibility for Hybrid work environment i.e. WFH or Work from Office
6. Save Infra Cost and Quick deployment
7. Call Recording, CDR, Missed Call Report and Complete Analytics
8. CRM Integration with Platform by existing APIs