Description
What are the Common Business Challenges in these days? • Trust and Transparency • Callers are unable to establish the trust in communication • Better Call Efficiency • Enterprises get better efficiency and productivity per call Identification • Customer is unable to identify the caller and brand • Connect with Customer • Customer is unaware of the purpose behind the incoming call What are we Solving? Business-side expectation when calling customers Customer-side reality up to 70% business calls are rejected or missed ▪Immediate attention from the customer ▪ Customer identifies the brand ▪ Better efficiencies & communication ▪ Avoid negative feedback ▪Who is calling me? ▪ Is it relevant/worth my time? ▪ Can I trust the caller? ▪ Is it safe? What if it’s a fake identity? *commercials are subject to requirement.