Description

Hosted Call Centre Solution with a Rental Plan of Rs. 850 with Unlimited Calling. Features- 1. Call Patching with Agent monitoring 2. Dashboard for call flow management 3. CLI masking option 4. Lead management 5. Call records download 6. Outbound and Inbound on the same pilot 7. Multi level IVR 8. CRM API integration 9. Progressive Dialler 10. Prioritize Callback & Sticky Agent 11. Call barging, Whispering 12. Ring me Anywhere 13. Sentiment Analysis Note- One call required 2 Channels. Rent Mentioned per channel. Min Order Size- 50 Channels